Halo Retail does not offer a refund or money back to customers making a payment through credit card may cancel their orders within 24 hours of placing the order. The order amount will not be refunded back instead they will be provided a coupon of the same value that can be used to purchase anything from Halo Retail for the next 30 days. Halo Retail reserves the right to cancel orders in situations such as:

1. The desired item is out of stock.
2. Pricing errors.
3. Halo Retail has a strict privacy policy when it concerns the security of our customers. We do not save or share customer credit card details with any 3rd parties.

Incomplete Parcel

We advise our customers to not accept the order if the parcel is damaged or the seal is opened. If the customer receives an incomplete parcel then he/she should inform our customer care department within 24 hours of receiving the parcel. Any claims made after 24 hours will not be entertained.

Sale Items

Please note that Halo Retail offers *NO RETURNS OR EXCHANGE ON SALE ITEMS*. We hope you co-operate with us and abide by our rules to ensure satisfaction on both ends There may be a delay in deliveries during sale days. Thank you for your co-operation. Happy Shopping! 
For more details visit our website haloretailpk.com
For information & Complaints: +92 317-1777675, customersupport@haloretailpk.com